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Analytics Filters & Dates

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Conversation custom fields in Analytics

Ability to filter in analytics by conversation custom field (similarly to tags)
over 1 year ago in Analytics Filters & Dates / Custom fields / Insights 0 Backlog

Create Analytics exports by API filtered on teammate groups

No description provided
8 months ago in Analytics - filters - Teammate / Exports and API 0 Backlog

Fix date ranges in Saved Views - Analytics

Currently, it is not possible to create and save views with fixed date ranges.This would make reporting more intuitive and easy going. Also data would be visible with one click.
8 months ago in Analytics - filters - Date / Insights 1 Will not do

Analytics based on info created after a segment is closed

At the moment, our Analytics paradigm is that you report based on context at event time (or events happening within the Analytics segment). After that segment is closed you cannot update that data anymore. For instance, you cannot add a tag and re...
over 2 years ago in Analytics - filters - General improvments / Insights 0 Backlog

Hide Archived Tags for Analytics/Rules Creation/Email Tagging

When tagging an email, searching through analytics, or creating rules it is useless to see the huge list of archived tags. The only location where we need to see the archived tags is in the search. This feature make it really hard to browse throug...
about 1 year ago in Analytics - filters - Tag / Insights / Workflows 0 Backlog