Channel management

Problem When a teammate reports a conversation as phishing or spam, there is no way to forward that signal to the organization's security tools (SIEM, SOC inbox, or third-party providers). Request When phishing/spam is reported, deliver a notifica...

Problem When importing an inbox for the first time, the new sync logic does not carry over read/unread status from the source mailbox. All imported messages appear as unread, making it difficult for new users to manage their inbox immediately. Req...

Problem When a shared inbox channel requires reauthorization, only the admin receives a notification. Other teammates using the inbox are unaware of the issue and may experience disrupted functionality. Request Extend reauthorization notifications...

Problem When a channel is removed from Front, associated drafts are silently deleted. Users are not informed that removing the channel will also destroy their pending drafts. Request Add a clear warning to the channel deletion confirmation dialog ...