Print or PDF entire conversation including comments
Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
Print Knowledge Base Article for internal use by others
The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
Print Conversation function prints/coverts to PDF in full resolution as opposed to a "preview" of included attachments.
Currently only when using the Print Conversation feature (Conversation 3 dot menu > Print) , it also includes the attachments inside the print/convert to PDF. Unfortunately, depending on the document, these "previews" of the attachment are down...