Export a full conversation as PDF including comments
Problem There is no way to export a complete snapshot of a conversation (emails and internal comments) for external storage, archiving, or audit compliance. Request Allow printing or exporting an entire conversation — including comments — as a PDF.
Problem Print output always includes tags, but some users don't want tags displayed in printed documents. Request Add an option to exclude tags from print output.
Problem Knowledge Base articles can't be easily printed or shared in a format suitable for offline use or for people without company access. Request Enable printing of Knowledge Base articles in a clean, printable format that can be used in meetin...
Print conversations with full-resolution attachments
Problem The Print Conversation feature downconverts attached PDFs and images to low-quality preview versions, making printed output unsuitable for documents requiring clarity or detail. Request Print or export conversations to PDF with full-resolu...
Problem When printing emails, the print dialog remains open after the print job is sent to the printer, requiring manual closing. Request Automatically close the print dialog once the print job has completed.