My votes: Composer

Capabilities for predictive text when composing an email

Using AI to determine if messages agents are drafting to send violate key quality assurance metrics, create confusion, or otherwise may result in a low customer satisfaction for that conversation (DSAT). Simple things like tone, grammar/ spelling ...

When collaborating with teammates on email drafts, a revision history would allow for worry-free collaboration, keeping drafts of emails from accidentally being deleted. Auto saving drafts every few seconds when composing an email then being able ...

Speech-to-text to author content in Front

Create a warning prompting users to confirm before sending an email to a large number of recipients. Outlook's standard is 25 recipients.

Suggestion to have bcc field as default when creating message (new or forwarding, replying)

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...