Mute / subscribe

Problem The unsubscribe-on-unassign preference only triggers on manual unassignment — teammates unassigned by OOO rules or automation still accumulate conversations in Shared with me. Request Extend the unsubscribe-on-unassign preference to also t...

Problem Using mute causes external replies to be missed because conversations are archived; need a way to hide internal messages without losing visibility to external responses. Request Add mute function that only hides internal messages but shows...