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Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
8 months ago in Existing integrations 0 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
3 months ago in Existing integrations 0 Backlog

Slack channel integration — support syncing message edits

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
9 months ago in Existing integrations 0 Backlog

Ability to send WhatsApp message to more than one person at a time

No description provided
about 1 month ago in Existing integrations 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
8 months ago in Existing integrations 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 1 year ago in Existing integrations 0 Backlog

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
about 2 months ago in Existing integrations 0 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
8 months ago in Existing integrations 1 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
9 months ago in Existing integrations 0 Backlog

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
17 days ago in Existing integrations 0 Backlog