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Existing integrations

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Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
11 months ago in Existing integrations 0 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
6 months ago in Existing integrations 0 Backlog

Slack channel integration — support syncing message edits

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
about 1 year ago in Existing integrations 0 Backlog

Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided
4 months ago in Existing integrations 0 Backlog

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
5 months ago in Existing integrations 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
almost 2 years ago in Existing integrations 1 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
11 months ago in Existing integrations 0 Backlog

Integrate with twilio conversations api to enable group texting

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.
7 months ago in Existing integrations 0 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
10 months ago in Existing integrations 1 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
11 months ago in Existing integrations 0 Backlog