Existing integrations

Request Enable two-way messaging with WhatsApp group conversations through the Front platform.

Problem HubSpot sync currently only includes new messages sent after the integration is enabled, leaving all historical Front conversations out of the CRM. Request Allow teams to synchronize all historical Front messages to HubSpot, not just new i...

Request Save attachments directly to a specific Google Drive folder, including Shared Drives, without leaving Front. Context This prevents sensitive files from being copied to unintended locations and keeps project files organized in one place.

Problem When a message from Slack is imported into Front, subsequent edits made in Slack are not reflected in Front, causing outdated information to be displayed. Request Sync message edits from Slack channel messages so Front shows the latest ver...

Problem Need to SMS multiple customers on the same conversation, similar to managing multiple email recipients. Request Integrate with Twilio Conversations API to enable group text messaging functionality.

Request Integrate with Google Drive shared team drives to enable seamless file sharing and collaboration within conversations.

Request Start conversations with WhatsApp groups directly from Front, enabling group communication through the messaging platform.

Problem Conversation splitting is not supported for custom channels like Dialpad SMS, causing all conversations on the same number to appear as one thread. Context Teams using SMS as their primary communication channel need to organize multiple co...

Problem Our team needs to maintain contacts in both Front and Dialpad, which means updating contact information twice whenever it changes. Request Enable two-way contact syncing between Front and Dialpad so we can use Front as our single source of...

Problem Private Slack channels cannot be imported. Request Support importing private Slack channels.