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Conversation Stages

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Tag-triggered transitions for conversation stages

No description provided
7 months ago in Conversation Stages 1 Will not do

Conversation stages for Analytics

Track Conversation stages and time spend in stages such as "New", "Waiting on customer", "Resolved", "In progress", etc.
almost 4 years ago in Conversation Stages 0 Planned

API-triggered transitions for conversation stages

No description provided
7 months ago in Conversation Stages 1 Will not do

Comment-triggered transitions for conversation stages

No description provided
7 months ago in Conversation Stages 0 Will not do

Conversion rates between stages, tags ..

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes
11 months ago in Breakdowns and totals / Conversation Stages 0 Backlog