Search results: Ticketing

Showing 3 of 9

1 VOTE

Be able to translate tickets status name

No description provided

5 months ago in Ticketing 0 Backlog

1 VOTE

Ticket status needs to be at workspace or inbox level

so that different teams can have personalised ticket statuses

6 months ago in Ticketing 1 Already available

1 VOTE

Utilise Ticket Statuses in Company Rules

Ticket Statuses currently cannot be used as conditions or actions in Company Rules - they can only be used in Workspace Rules. This means the rules need to be duplicated for every workspace to apply to all inboxes. This is a time-consuming, manual...

6 months ago in Ticketing 0 Backlog

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