Display template type for WhatsApp messages

Problem

When agents select a WhatsApp template to send, there is no visible indicator of whether it is a Marketing or Service type. This creates a real risk of sending the wrong type by mistake — for example, sending a Marketing template during an active service conversation, which violates Meta's messaging policies and can trigger delivery failures or account warnings.

Proposed solution

Display the template type (Marketing / Service) in two key moments of the sending flow:

1. Template selector — Show a label or badge next to each template name so agents can distinguish types at a glance before even selecting one.

2. Preview panel — Reinforce the type in the confirmation/preview step, so there is a second opportunity to catch a wrong selection before hitting send.

Expected behavior

• Each template in the selector shows a clearly visible tag: Marketing or Service (ideally color-coded — e.g. orange for Marketing, blue for Service).

• The same tag appears in the template preview, near the template name or header.

• No changes to the sending flow itself — this is purely informational.

Why this matters

• Prevents agents from accidentally sending Marketing templates in contexts where only Service templates are allowed (e.g. inside the 24h service window).

• Reduces support errors without requiring agents to memorize which template is which type.

• Low implementation effort, high impact on day-to-day accuracy.