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Status Backlog
Categories Workflows
Created by Guest
Created on Jun 16, 2026

Broader Support for values in Rule sets

Problem
Managing customer rules across multiple regions requires creating the same rule pattern repeatedly—one set per region. Rules checking customer group membership multiply the number of rules needed.

Request
Allow contact groups and lists, custom fields, and dynamic variables as conditions in rule sets so regional customer rules can be consolidated into a single reusable rule set.

Related to PRD-I-5214

  • ADMIN RESPONSE
    Jun 16, 2026

    Your idea is now live and open for voting.

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