Rule trigger: when teammate subscribe to conversation

Summary:
Allow automations in Front to detect whether a conversation is followed/subscribed by a user or teammate, and act based on that.

Feature Request:
Introduce a new automation capability that can check:

• If a conversation is followed by me

• If a conversation is followed by any teammate

• If a conversation has no followers

• If a user has already been notified / subscribed

This should be available as a condition/trigger that can be used across automations

Use Case:
We use “following” (subscription) as a core workflow signal to indicate ownership or awareness of a conversation.

We want automations like:

• Only notify or assign if no one is following

• Avoid duplicate alerts if someone is already following

• Route conversations differently if they already have internal attention

• Trigger actions only if I have (or have not) been notified

Current Limitation:
There is currently no way to use follow/subscription status in automation logic, which leads to:

• Duplicate notifications

• Manual checks before acting

• Less reliable ownership tracking

• Inefficient workflows

Why This Matters:
“Follow” is a fundamental behavior in Front, but it cannot be leveraged in automation today. This limits the ability to build smart, scalable workflows.

Suggested Solution:
Expose conversation subscription/follow status as a native automation condition or trigger that can be used across all automation tools in Front.

Impact:
High — improves notification control, reduces noise, and enables better ownership-based workflows across teams.

If this would help your team as well, please upvote 👍