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Status Backlog
Created by Guest
Created on Mar 12, 2026

Import tags and folder structure from Freshdesk

Problem
The Freshdesk importer doesn't preserve email classifications, tags, or folder structure, requiring manual re-classification of thousands of emails.

Request
Import tags and folder structure during Freshdesk migration.

  • ADMIN RESPONSE
    Mar 12, 2026

    Your idea is now live and open for voting.

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