Allow Admin Users to Reduce Software Seats During Annual Term

User Story
As a business owner, I need to work with SaaS providers that allow me to increase or reduce my software seats during a given year based upon headcount.

Current Functionality
Currently Admins are allowed to increase software seats during a given year, but not reduce software seats. This creates a financial burden on business owners to pay for software seats that they are not using. For example, not using due to net decreased headcount at their business during a given year.

Impact of Change
Increased software adoption/usage, increased positive customer sentiment, increased referrals etc.