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Categories AI Smart QA Insights
Created by Guest
Created on Nov 18, 2025

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QA Feedback & Metrics accessible to each team member

  • each Team member can view their own metrics

  • each team member can view & comment on their own Smart QA and see all feedback.

  • ADMIN RESPONSE
    Dec 5, 2025

    Your idea is now live and open for voting.

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  • Admin
    Laurent Meyer
    Dec 5, 2025

    Hello and thanks for posting your request!


    It is already possible for any team member to see their own metrics and feedback in Analytics, by going in the "Me" area (see screenshot).

    They can click on any metrics to list the conversations that received a feedback, and open one to read the comments. We don't allow non-admin teammates to edit their scores to avoid gaming the system.


    Let me know if you have more questions!


    Best,

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