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Status Backlog
Categories Exports and API
Created by Guest
Created on Jul 24, 2025

Add analytics metrics in the conversation API

Many customers ask for the full conversation in an analytics export. This is not possible as conversations can be very long, and the infrastructure cannot handle it.

However, we could think about adding conversation-level metrics in the Get conversation endpoint of the API

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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