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Status Backlog
Created by Guest
Created on Sep 26, 2023

View the exact point the specificed time frame was breached in Analytics

As a Team Admin, I want to be able to view the exact point that the conversation surpassed the 2hour response time.

for me to find this information, I need to scroll through the whole conversation and find this time or breach. I would ideally be able to view the point it broke the 2hr breach and then expand the conversation for more info.

  • ADMIN RESPONSE
    Jul 22, 2025

    Your idea is now live and open for voting.

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