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Status Backlog
Categories Existing metrics
Created by Guest
Created on Aug 23, 2023

Email volume report by hour

Problem
Current analytics only show email volume during business hours, not the full 24/7 picture needed for 24/7 operations.

Request
Add a report showing email volume broken down by hour of day to help with staff and coverage planning.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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