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Status Planned
Categories Real time Analytics
Created by Guest
Created on Mar 4, 2022

Real-time dashboard of activity in Front

Create a real-time dashboard to showcase what's happening *now* in front so you can have a "captain of a ship" view of what's going on.

Imagine a screen where you could see staffing, wait & response time, volume of requests, numbers of open/unassigned conversations, trends of volume over the past 5 hrs, etc

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