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Status Backlog
Categories Rule conditions
Created by Guest
Created on Dec 10, 2021

Reset rule timers on new events

Problem
Rule timers don't reset when new matching events occur, making it impossible to trigger actions based on elapsed time since the last event.

Request
Option to reset timer when a new matching event happens (e.g., send CSAT survey 5 days after the last email, not the first).

  • ADMIN RESPONSE
    Aug 18, 2025

    Your idea is now live and open for voting.

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