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Investigation features

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Tag filter - Advanced combination AND OR

No description provided
almost 3 years ago in Investigation features 0 Backlog

Tag added on the timeframe filter

Filter conversations only if the tag was added during the timeframe filter
over 3 years ago in Investigation features 0 Backlog

Breakdown - time metrics per teammate (without re-filtering the whole report)

Ability to see for a given teammate that 25% of their reply were \<1min, 10% were between 1 and 3 min, etc.
over 3 years ago in Investigation features 0 Backlog

Compare heatmaps for two teammates

No description provided
over 3 years ago in Investigation features 0 Backlog