Advanced rule conditions and actions

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X

After a recent update, when a conversation is assigned to the user the format of the heading of the conversation of the assignee in the side panel is now "Sender > me" previous to the update it was "Sender > FirstName LastName". I'm requesti...

Ability to choose the trigger: archive or move, but not both as is the case today.

Select signature when using the [Reply with a message template] rule or macro action.

Allow rules to reply all instead of replying to the sender.

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels. This applies to the CSAT rule template too.

Use the "reply-to" field for auto replies instead of the "from:" field.