ADD A NEW IDEA

Client Platform

Showing 90

Embed Front conversation in external application via iFrame

No description provided
almost 3 years ago in Desktop 0 Backlog

Add ability to navigate lists via keyboard

Whenever I’m tagging a conversation, navigating message templates, or any list for that matter, I’m unable to use CTRL-N and CTRL-P to move up and down the list. I’m forced to use the arrow keys which also breaks ergonomics. Google chrome, a numbe...
over 1 year ago in Desktop 0 Backlog

Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.

Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
9 months ago in Keyboard shortcuts 0 Backlog

Custom Hotkeys / Specific Tag Hotkeys

Sorting through emails and adding tags takes multiple clicks, should be able to assign a tag with 1 button. Furthermore, we should be able to edit hotkeys to our preference vs the few standard preset options.
9 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Separate save and delete draft buttons on mobile app

On mobile, the delete draft and save draft buttons are too close, causing customers to accidentally delete drafts.
9 months ago in Mobile 0 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
about 3 years ago in Mobile 0 Backlog

Print from Mobile (iOS and Android)

No description provided
about 3 years ago in Mobile 0 Backlog

Collapse messages on phone

In phone app (android) I can only expand messages but they can not be collapsed after.
10 months ago in Core Product Experience / Mobile 0 Backlog

Keyboard shortcut to focus draft

When you are viewing a long email thread, it can be useful to jump to your draft and looking up some information
10 months ago in Keyboard shortcuts 0 Backlog

Ability to customize font size

No description provided
over 2 years ago in Mobile 1 Backlog