Systems

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.

Offer the ability to quickly design contact forms using a drag-and-drop editor in Front and embed them on a website

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...

I would like to be able to quantify the number of emails beyond 100. Because to date, I have to count them by hand!

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...

We want to authenticate our customers when they create a support ticket on our contact form. The best implementation for this in our organisation would be to have a login-controlled support form page similar to the existing login-controlled KB tha...

See cnv_fd559dv.

Ability to see the 'seen' icon along with the sent time in the automated response email. It will help the support with a more precise answer.

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...