Telegram Channel — support composing new inbounds (not just replying)
Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.
Slack channel integration — support syncing message edits
Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
Send to Slack integration — support for customizing fields
The Send to Slack form is an awesome way to highlight convos in Slack channels. It'd be great to add other fields to the form that are customizable. This would make highlighting and viewing relevant information in Slack easier
It would be nice to see more video conferencing solutions integrated. We use whereby.com for example. In our case we'd just need a link to be added to the location of an event.