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Core API

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API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
12 months ago in Core API 0 Backlog

Drafts API: Drop requirement for supplying channel_id

Right now we required a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
about 1 year ago in Core API 0 Backlog

Flag to control draft window is active

Currently, using Front-SDK, the behavior of createDraft() creates the draft and put the draft in an active pop-up window. However, if calling the functionality via Front CORE API (draft), the draft is only available on the end-user draft inbox. It...
5 months ago in Core API 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
10 months ago in Core API 2 Backlog

Allow more raw data to be pulled from the messages endpoint

Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...
5 months ago in Core API 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 1 year ago in Core API 0 Backlog

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
11 months ago in Core API 0 Backlog

Pin or unpin comment via API

No description provided
almost 2 years ago in Resources 0 Backlog

Notification API for Plugins

Ability to send notifications to a user even when the plugin is not currently open.
about 1 year ago in Core API / SDK 0 Backlog

Expose Split Conversation in API

Ability to split a conversation into multiple converastions via API.
about 1 year ago in Core API 0 Backlog