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Core API

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Send existing message in draft state via API

Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.
over 1 year ago in Core API 1 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
about 1 year ago in Analytics API - exports / Analytics exports content - fields / Core API 0 Backlog

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
about 1 year ago in Accounts Manager / Core API 1 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 2 years ago in Core API 0 Backlog

Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.
7 months ago in Core API 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
almost 2 years ago in Core API 2 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
about 2 years ago in Core API 2 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
about 2 years ago in Core API 0 Backlog

Drafts API: Drop requirement for supplying channel_id

Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
about 2 years ago in Core API 0 Backlog

Pin or unpin comment via API

No description provided
about 3 years ago in Resources 0 Backlog