As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.
Add "source inbox" to the event payloads for Move events
As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
