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My ideas: AI runbooks

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Access runbooks, SOPs, checklists in the conversation

Often times, our staff needs to reference checklists and SOPs that guide them on how to resolve a customer request or to perform an assigned task that came into a shared inbox. Often times our teams have to go to an outside system to find the SOPs...
5 months ago in AI / AI runbooks / Collaborate - work together seamlessly / Linked conversations 0 Backlog