AI extensibility

Problem Other email platforms now offer AI-powered assistance for message composition and inbox management, but Front lacks native AI integration for these workflows. Request Add a formal integration with Claude AI to provide AI-powered assistance...

Problem Users need to integrate their own AI systems directly into Front to leverage custom logic for conversation assistance and workflow automation. Request Support integrations for custom AI assistants that can operate within Front conversation...

Problem AI features like AI Answer and Suggested Replies can only work with information available in Front and cannot fetch or push data from external systems. Request Enable AI features to integrate with third-party tools such as Shopify, order m...

Problem Cannot use their own OpenAI API key with Front's AI features. Request Enable customers to use their own OpenAI API key to power Front's AI features.