ADD A NEW IDEA
-
Activation2
-
Admin Experience187
-
AI196
-
AI angel (QA before sending)5
-
AI answer11
-
AI Assist1
-
AI compose14
-
AI data extraction3
-
AI extensibility3
-
AI insights4
-
AI knowledge5
-
AI language4
-
AI message translation2
-
AI runbooks1
-
AI settings1
-
AI similar conversations8
-
AI suggested replies (auto draft)16
-
AI summary10
-
AI tagging19
-
AI tracking3
-
-
Backoffice2
-
Client Platform100
-
Contacts82
-
Core Product Experience676
-
Customer Portal0
-
Developer Platform380
-
Insights96
-
Analytics areas2
-
Analytics Exporting Data7
-
Analytics Functionality15
-
CSAT21
-
Direct connectors0
-
Insights - Other0
-
Insights - Systems1
-
Live dashboard2
-
Metrics16
-
Breakdowns and totals3
-
Business Hours and time measure2
-
Metrics - misc improvements1
-
Metrics by type5
-
-
-
Knowledge Base87
-
Live Chat117
-
Search30
-
Systems71
-
Workflows165
-
Advanced rule conditions and actions16
-
Company rules1
-
Links based rules0
-
Load balancing3
-
Macros10
-
Other (workflows)10
-
Outbound/Sequences8
-
Rule actions16
-
Rule conditions6
-
Rule library2
-
Rule management6
-
Rule trigger5
-
Scalability/Engineering0
-
SLA1
-
Smart rules9
-
Teammate availability10
-
Views7
-
Workforce management11
-
Analytics - filters - New filters
Filter by:
Status
- FILTER BY STATUS
- Backlog
- Planned
- Will not do
- Already available
- Launched (hidden by default)
Showing 1 of 1751
16
VOTE
Conversation custom fields in Analytics
Ability to filter in analytics by conversation custom field (similarly to tags)
over 1 year ago
in Analytics - filters - New filters / Analytics areas / Analytics Filters & Dates / Analytics Functionality / Custom fields
0
Backlog