ADD A NEW IDEA

Missing core rule actions

Showing 2

Change sending email address for auto reply/Customer Feedback request

Summary: When creating an auto-response rule or 'Measure Customer Satisfaction' rule, it would be nice to change the sent from email address. A customer (currently in opt-out phase), has onboarded both their Support and Customer Success teams. The...
about 7 hours ago in Auto-reply / Missing core rule actions / Other (workflows) / Rule management 0

"Snooze conversation" rule action

Ability to snooze a conversation from rules.
almost 4 years ago in Missing core rule actions 5 Backlog