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P3 display

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Custom message order so that the most recent email in a conversation thread is shown at the top

Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
about 3 years ago in P3 display 1 Backlog

Hide my auto-responder messages from conversation threads

No description provided
almost 3 years ago in P3 display 1 Backlog

Land at last unread message instead of last activity when opening a conversation

When you open a conversation, it lands you at the last activity (i.e. a comment), where most users would prefer if it showed you the very top of the last unread message
10 months ago in P3 display 0 Backlog

Show a more comprehensive list of activity history in private inboxes

https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
about 1 year ago in Core Product Experience / P3 display 0 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
7 months ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...
10 months ago in Insights / P3 display 0 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
7 months ago in P3 display / Triage - get to inbox 0 0 Backlog

Better alerting when an email fails to send.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
11 months ago in P3 display / Triage - get to inbox 0 0 Backlog

Ability to open a conversation link in a pop-up window

Instead of having a conversation link open up in the main reading pane with the rest of the UI on the sides (conversation list, folders navigation, etc.), have it open up independently as if we double clicked on an existing conversation and opened...
12 months ago in P3 display 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
about 1 year ago in P3 display 0 Backlog