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Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
over 3 years ago in Message headers / metadata 2 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
over 2 years ago in Existing integrations 2 Backlog

(Front desktop) Pull search results into a new window

On the macOS desktop app, I can double-click an email chain in my inbox to pop it out into its own window. I'd like to be able to do this with search results. Sometimes I search but am still sorting through the results when I need to go back to th...
6 months ago in Core Product Experience / Search 0 Backlog

Last snooze time added to snooze list

Would it be possible to add a feature for Snoozing? Ideally it would be great to automatically add the same date that you last snoozed an item to the list. For example, if I have a follow up call on a certain day, I like to snooze prior emails to ...
over 1 year ago in Snooze 0 Backlog

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.
almost 2 years ago in Assigning / Core Product Experience 0 Backlog

Keyboard shortcut: merge conversations

No description provided
almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
over 3 years ago in Conversation/inbox permissions 2 Backlog

Bulk upload Shifts

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.
12 months ago in Admin Experience / Workforce management 0 Backlog

Allow delegates for managing calendar

No description provided
over 4 years ago in Managing/Updating Events 0 Backlog

Set default Knowledge base for p4

Currenty when a user opens the p4 KB side bar it shows the first knowlege base aviable. Users manually have to select which one they are viewing.
6 months ago in Knowledge Base 0