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Allow company name to be updated in CSAT survey URL

No description provided
12 months ago in CSAT - Customisation - survey - Link 0 Backlog

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text
almost 2 years ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Display tags in Compose draft

It would be great if we could selected tags in the draft window. Distraction at times cannot be avoided and not everything can be summed up in one tag. When coming back to a draft there is no way to see which tags I have already added when I start...
over 1 year ago in Core Product Experience 0 Backlog

Drag email into different individual inbox

It doesn't seem like you can click an email and drag between individual inboxes in your Me section. I can change it in the inbox selector but that brings in the entire list of shared inboxes which is overwhelming. I just want to be able to click a...
over 1 year ago in Core Product Experience 0 Backlog

Allow delegates for managing calendar

No description provided
over 4 years ago in Managing/Updating Events 0 Backlog

Linked Conversations support for Discussions

Managers may have an internal discussion about a task list pertaining to an email conversation. Rather than add the task list to the comments of the email conversation, they'd like to create a separate discussion for the task list and link that di...
over 1 year ago in Core Product Experience / Linked conversations 0 Backlog

Improve handling of Forms as a channel, improve form field management

No description provided
over 1 year ago in Core Product Experience 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
over 2 years ago in Existing integrations 2 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
over 3 years ago in Conversation/inbox permissions 2 Backlog

Segregate Shared Contacts by Workspace

Currently, shared contacts are shared with everyone in the company rather than by workspace. I'd like to be able to separate out shared contacts to specific workspaces, rahter than to everyone, to avoid confusion and support our security team's le...
over 1 year ago in Contacts 0 Backlog