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Enable Load Balancing for Rule Set

Load Balancing simply isn't offered in rule sets yet. This would be a plus.
10 months ago in Workflows 0 Backlog

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
over 1 year ago in Calendar View 0 Backlog

Only company admins can increase license count

Admins need to grant Workspace admins permission to edit teammate settings, manage access and invite new teammates to Front, so that their team can work autonomously. However, giving them this permission also grants them the ability to add new lic...
over 2 years ago in Increase granularity of admin permissions 0 Backlog

Native co-browsing in Front Chat

It would be helpful to have the ability to natively directly screen-share and video conference in Front Chat without our customers having to leave the chat widget and/or download an external application.
10 months ago in Live Chat 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
about 1 year ago in Existing integrations 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
10 months ago in Core Product Experience / Search 0 Backlog

Taskbar icon to turn gold (or other color) when a new email comes in

Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...
3 months ago in Core Product Experience / Counters 0 Backlog

Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains

We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...
3 months ago in CSAT - Customisation - Survey / Workflows 0 Backlog

Quoted Reply on Telegram or WhatsApp

I've noticed that quoting messages in replies isn't supported for Telegram and WhatsApp via Front. Replies sent through Front don't show the "in reply to message" format, unlike direct replies from personal Telegram on mobile, leading to them appe...
3 months ago in Developer Platform 1 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
5 months ago in Email channels 1 Backlog