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Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
6 months ago in Schedule - manage your calendar 1 Backlog

Make Calendars available in Shared inboxes

We're often using user-email-accounts for shared inboxes / channels. However, we cannot use the calendar function as a "shared calendar". A support of this would be much appreciated because it also happens that we are using Gmail for user inboxes ...
about 1 year ago in Core Product Experience 1 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
over 3 years ago in Comments / @ mentions 4 Backlog

Allow admins to bulk-set preferences

Allow admins to bulk-set preferences across a company. CSV template upload would probably work best and would not require a complex UI.
29 days ago in Admin Experience 0 Backlog

Extend Shifts functionality to include Busy status instead of just out of office.

This is useful since members of my sales team want to make sure that we get our direct communications, but I'd like the new group emails to go to the next available rep. I have a team that mixes both direct and group emails.
6 months ago in Admin Experience / Workforce management 1 Backlog

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
about 1 year ago in Core Product Experience / Developer Platform 0 Backlog

Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
about 1 year ago in Admin Experience 1 Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
about 4 years ago in Message headers / metadata 1 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
almost 4 years ago in Developer Platform 0 Backlog

Chat - Display customer's geo location

When chatting with a customer, have the ability to see their current geographic location. This is important for businesses who have to comply with export restrictions.
6 months ago in Live Chat 0 Backlog