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2
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7
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25
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6
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8
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8
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7
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1
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675
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165
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55
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12
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5
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28
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35
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14
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28
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7
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121
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5
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9
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11
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32
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21
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92
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P3 display
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379
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219
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96
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7
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1
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15
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0
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4
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0
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1
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5
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2
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21
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0
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11
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1
CSAT - Customisation - Stars
0
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10
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2
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2
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3
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0
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16
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3
Analytics - Breakdown - Tags
2
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0
Business Hours and time measure
2
OOO - Analytics
0
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0
Metrics - misc improvements
1
Metrics by type
5
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0
Analytics - Channels or third parties
0
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0
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0
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1
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2
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0
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0
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2
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1
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0
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0
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Knowledge Base
87
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117
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35
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19
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30
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0
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0
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6
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0
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1
Find the result I'm looking for
2
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0
Matching
5
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0
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0
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6
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1
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2
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1
Start the search
3
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3
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1
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0
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1
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0
Systems
71
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4
Counters
6
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18
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0
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0
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1
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0
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1
Other channels
26
Facebook
1
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0
Google Play
0
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3
Smooch
0
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2
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0
Twilio
6
Twitter
0
Voice
1
WhatsApp
3
Parser
1
Security
6
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1
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4
Workflows
163
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15
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3
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6
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1
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2
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1
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0
Load balancing
3
Macros
10
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10
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8
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16
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2
3rd party
2
Missing core rule actions
1
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6
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2
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6
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5
Scalability/Engineering
0
SLA
1
Smart rules
9
Custom fields (smart rules)
3
Teammate availability
10
Views
6
Workforce management
11
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