All ideas

Current Scenario: Monday.com integration within Front currently only allows you to: select a Workspace a specific Board Group of items to create a new task into from the emails. Feature to add: It would be super useful to add two more options: 1. ...

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...

I want to easily filter the list of conversations in the last 7 days by channel type so I can quickly see all the chats / emails

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...

It would be great to be able to export and import contact notes as part of the contact functionality.

It would be useful because we have eternal software that needs to query the database. Its a common tool with other support vendors as well.

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.

Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...