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Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.
almost 3 years ago in New integration requests 0 Launched

Improve the Advanced Search builder

Description: The advanced Search builder is here to help write a search by filling specific fields like: From, To, Subject, Body, Status, Tag, and Account. Request: Add filters like: "searching in attachments", "has an attachments", "context links...
almost 3 years ago in Filters - Query builder 2 Launched

Google My Business integration

No description provided
over 3 years ago in New integration requests 5 Launched

Knowledge base integration with Front Chat

Integrate knowledge base into Front Chat to help triage & respond to customer inquiries
over 3 years ago in Live Chat 0 Launched

Telegram channel integration

over 3 years ago in New integration requests 0 Launched

CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.
over 3 years ago in CSAT - Customisation - general 11 Launched

Search keyword negation

Description: Be able to search for conversation that DON'T have a specific keyword. Exclude results containing a keyword from the search results by typing '-' before the keyword. Example use cases: Search for an open email from outside your organi...
over 3 years ago in Filters 6 Launched

Rule action to mute unsubscribe conversation

No description provided
over 3 years ago in Missing core rule actions 7 Launched
339 VOTE

Mobile support for calendar

Ability to access calendar in the Front mobile app for iOS and Android
over 3 years ago in Mobile 16 Launched

Company wide tags

Today tags are Team-specific. Companies with multiple Teams have to use a distinct *Urgent* tag. Those tags show up as duplicates in rules, analytics, etc. It also means that when a conversation is moved from Team A to Team B, we strip all existin...
almost 4 years ago in Workspaces 3 Launched