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Allow chat composer to expand in size

In one of the previous versions of the app, the composer field would expand dynamically with content. If the typing field were expandable then people could easily see more of their message.
almost 2 years ago in Live Chat 0 Launched

Show search suggestions based on my usage (contacts, tags, inboxes...)

Description: When I search for a contact, a tag, etc. the suggestions are matching my query but they are not always the most relevant ones.
almost 2 years ago in Suggestions 2 Launched
183 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.
almost 2 years ago in Composer 9 Launched

For Front Chat, show pre-chat form responses in conversation timeline view

Show a visitor's responses to the pre-chat form directly in the chat conversation instead of only in a visitor's contact card or in the contacts sidebar.
about 2 years ago in Live Chat 0 Launched

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.
about 2 years ago in Front Chat 3 Launched

Show distinction between signature and message body in composer

No description provided
about 2 years ago in Composer 0 Launched

Contacts Auto-suggest Improvements

Improve contacts auto-suggest for Front composer so that contacts each individual user has personally emailed show up on top of the dropdown list
about 2 years ago in Contacts 4 Launched

Filter analytics by teammate Group

Use your teammate Groups as filters in analytics to monitor team performance.
over 2 years ago in Analytics - filters - New filters 1 Launched

Manage teammate Groups via API

Create endpoints on the Front public API to manage teammate Groups.
over 2 years ago in Teammate Groups 3 Launched

CSAT feedback built into chat widget

Ability for chat visitors to directly submit CSAT rating in the chat widget (vs. using a CSAT link)
over 2 years ago in CSAT - channels / Live Chat 0 Launched