My ideas

Send and receive messages to/from Microsoft Teams directly inside Front.

Hello Can we extend the vacation responder so you can set one responder for internal and another for external. We often need to provide different responses to the inside and outside of the organisation.

It would be great if a teammate could assign a Due Date for when a reply needs to go out for a specific conversation. We could tie in the Due Date with existing SLA rules, or issues notifications if the Due Date passes without a response from the ...

Today, to start a discussion with a group of people, you need to type out each of their names to add them as participants. This can be cumbersome when the intention is to start a discussion with a large group of people. A possible solution custome...

Sometimes having the ability to override an SLA timer is required from various actions such as: Internal customer emails OOO automated emails trigger a SLA reply but no action is needed Conversations requiring no actions During initial o...

Ability to preview attachments in an email without downloading.

Add recipient fields to message templates so they can be used repeatedly as well.

It would be great if we could add National Holiday closures as part of our company business hours.

The Front integration of Grammarly does not support other languages. Add integrations with tools like "Language Tool" that support other languages