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Default channel per inbox

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...
over 2 years ago in Default channel management 5 Backlog

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
almost 2 years ago in Core Product Experience 3 Backlog

Format paintbrush - Ability to copy paste formatting

No description provided
almost 4 years ago in Composer 3 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
almost 4 years ago in Attendee management / Create New Event 3 Backlog

Improve look & feel of the Front Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
9 months ago in Knowledge Base 2 Backlog

Ability to duplicate message template

Ability to copy message templates.
about 2 years ago in Message templates 2 Backlog

[KB insights] Front Analytics Reporting for Knowledge Bases

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB. It's possible to view some of this info...
about 1 year ago in Insights / Knowledge Base 0 Backlog

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
over 1 year ago in Cal Collaboration / Calendar View 5 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
over 1 year ago in Core Product Experience / Tags 1 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
almost 2 years ago in P2 display - conversation list 2 Backlog