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Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
over 2 years ago in "Create new conversation" actions 0 Backlog

Signature for SMS messages

No description provided
over 2 years ago in Composer 1 Backlog

Use our company logo as the image when there are no emails in inbox instead of default image

This is just an aesthetic change but I believe it would make the tool look much more professional & "designed" for the company/team using it if they saw the logo there instead of the default cartoon
8 months ago in Other (CPX) 0 Backlog

API method to permanently delete conversations

No description provided
over 2 years ago in Resources 0 Backlog

New tools to recognize phishing attempts.

Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
8 months ago in Rule actions 0 Backlog

Have a button that removes all reply formatting so that the message is reset to normal text

No description provided
8 months ago in Composer 0 Backlog

Keyboard shortcut: strikethrough

No description provided
over 1 year ago in Composer / Keyboard shortcuts 0 Backlog

Default sending field to BCC for an inbox

Suggestion to have bcc field as default when creating message (new or forwarding, replying)
over 1 year ago in Composer 0 Backlog

In a team inbox, when mail is unthreaded, show the sender name in the conversation cell of an outbound sent message instead of the recipient

No description provided
8 months ago in Core Product Experience 0 Backlog

Sequence From Channel Selector Size

Currently the dimensions of the Sequence Edit and New Sequence modal/popup is very narrow and not resizable. When trying to select a From channel for sending, we cut of the ending with ... as a "there is more here" indicator. With dimensions avail...
8 months ago in Outbound/Sequences 0 Backlog