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Telegram channel integration

about 3 years ago in New integration requests 0 Launched

CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.
about 3 years ago in CSAT - Customisation - general 11 Launched

Search keyword negation

Description: Be able to search for conversation that DON'T have a specific keyword. Exclude results containing a keyword from the search results by typing '-' before the keyword. Example use cases: Search for an open email from outside your organi...
over 3 years ago in Filters 6 Launched

Rule action to mute unsubscribe conversation

No description provided
over 3 years ago in Missing core rule actions 7 Launched
336 VOTE

Mobile support for calendar

Ability to access calendar in the Front mobile app for iOS and Android
over 3 years ago in Mobile 16 Launched

Company wide tags

Today tags are Team-specific. Companies with multiple Teams have to use a distinct *Urgent* tag. Those tags show up as duplicates in rules, analytics, etc. It also means that when a conversation is moved from Team A to Team B, we strip all existin...
over 3 years ago in Workspaces 3 Launched

Allow IP address to be blocked in Front Chat

Ability to whitelist certain IP addresses to prevent spam in Front Chat
over 3 years ago in Live Chat 0 Launched

"Create draft" rule action

Start a draft from rules that can be reviewed by humans and sent later.
over 3 years ago in Missing core rule actions 0 Launched

Setting for a compact or compressed view of the conversation list so that you can see more emails at once

Have the option for a condensed view with less information density in order to see more emails on screen at once.
over 3 years ago in P2 display - conversation list 3 Launched

Dialpad SMS channel

No description provided
over 4 years ago in Developer Platform 1 Launched