All ideas

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Be able to set up a mailbox that can receive emails but cannot send them

"In some circumstances, you may want to centralize outgoing emails from a single company email address, but sometimes emails are received in employees' individual email addresses. To keep everything centralized and accessible, it is necessary to c...

2 months ago in Admin Experience 0 Backlog

1 VOTE

Pass date DV into Connector

Be able to pass date DV into Connector input field

3 months ago in Developer Platform 0 Backlog

2 VOTE

Multiplication in a DV

Allow someone to multiply a DV by a number or other DV, in dynamic variables.

3 months ago in Client Platform 0

1 VOTE

Teammate Phone Field

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?

3 months ago in Admin Experience 0 Backlog

1 VOTE

Allow admins to bulk-set preferences

Allow admins to bulk-set preferences across a company. CSV template upload would probably work best and would not require a complex UI.

3 months ago in Admin Experience 0 Backlog

1 VOTE

Global Variable

I think it will be useful to have a place to add global variables with a predeterminate value that you can use later in the templates and the link of image in that way when a change is made to any of the link for example you only do the change in ...

3 months ago in Custom fields 0 Backlog

1 VOTE

Filtering search on conversations with a single participant

Would help when I'm looking for a 1:1 discussion for instance, instead of surfacing all team discussions where this person is included

3 months ago in Filters 0 Backlog

1 VOTE

Customising displayed search filters shortcuts

When I know I'm never using tag filters but I'm often leveraging the subject line for instance, it would be great to have the ability to select the filters displayed by default under the search bar

3 months ago in Filters 0 Backlog

2 VOTE

Granular inbox and channel permissions

Have the ability grant shared channel group level permission but not Inbox level permission. This is to avoid giving permissions to send messages from a shared inbox but let a user re-authenticate a channel.

3 months ago in Admin Experience / Conversation/inbox permissions / Increase granularity of admin permissions / Permissions 0 Backlog

1 VOTE

Export Analytics metrics "Time spent in..."

The "Time spent in" metrics are available in the Analytics UI but not in the API or exports

3 months ago in Insights 0 Backlog

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