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Admin Experience

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Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
over 2 years ago in Permissions / Rule management 1 Backlog

Prevent custom field values being manually edited

Some custom fields are meant to be used by rules or automations only, and not be manually edited by users. How could we allow admins to prevent certain custom fields being manually edited?
over 3 years ago in Custom fields / Resource management permissions 0 Backlog

API/Webhook export of Audit logs

Have the option to be notified/export audit logs. This can be via webhooks and/or a dedicated API endpoint. This is useful for: Monitor changes in workspace configuration on internal dashboards Add logs into SIEM platforms like Sentinel
about 2 months ago in Admin audit trail / Compliance & security 0 Backlog

Add security events to Audit logs

Include security-focused events on audit logs. These could include: user logins/logouts, add IP addresses to all events, MFA success/failure
3 months ago in Admin audit trail / Compliance & security 0 Backlog

Admin Settings in Mobile App

Admin Settings in Mobile App
3 months ago in Admin Experience 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
7 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Support BIMI (Brand Indicators for Message Identification)

9 months ago in Compliance & security 0 Backlog

Manage Shifts with Teammate Groups

No description provided
9 months ago in Admin Experience / Workforce management 0 Backlog

Set Default Font @ Company Level

Our customer's marketing team requires Calibri 16 as a company-wide font. Today, they have to copy text in Calibri 16 from a word doc, then manually paste and save it as a font in Front.
12 months ago in Admin Experience 0 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
about 1 year ago in Admin Experience 1 Backlog