Admin Experience

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New permission to create signature

Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.

over 3 years ago in Permissions / Signature management 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...

over 3 years ago in Conversation/inbox permissions 0 Backlog

2 VOTE

Channel setting: reply-to header

Allow to set a value to the reply-to email header when creating a new email - at least when we create that email through api : https://www.getresponse.com/help/reply-to-field.html

18 days ago in Admin Experience / Core API 0 Backlog

2 VOTE

Support multiple windows in Desktop app

To make admin work easier and allow to quickly jump from rules to a specific conversations for instance.

about 1 month ago in Admin Experience 0 Backlog

2 VOTE

Bulk upload Shifts

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.

3 months ago in Admin Experience 0 Backlog

2 VOTE

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.

4 months ago in Admin Experience 0 Backlog

2 VOTE

Fine Tune Teammate Invite Permissions (restrict to Company Admins)

As a company admin, I would like to delegate a few tasks to the Workspace admins while limiting their ability to add/invite new teammates to Front.

6 months ago in Increase granularity of admin permissions 0 Backlog

2 VOTE

Restrict individual channels

Ability to restrict end-users from adding individual channels

6 months ago in Admin Experience 0 Backlog

2 VOTE

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.

6 months ago in Manage conversation content 0 Backlog

2 VOTE

Allow multiple periods of business hours in a single day

It would be great to be able to split business hours between morning and afternoon times to ensure SLAs and response times don't get impacted by team unavailability during lunch

7 months ago in Admin Experience 0 Backlog

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