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Admin Experience

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More granular permissions - disable field editing or other actions such as "reply"

Disable field editing to keep single source of truth in CRM as native sync from Hubspot or Salesforce for example are only one way batches. So if a user edits a contact field this wont be reflected in hubspot and when the next batch syncs, their c...

Support BIMI (Brand Indicators for Message Identification)

over 1 year ago in Compliance & security 0 Backlog

Export message templates to CSV

Provide an overview off all message templates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 2 years ago in Admin Experience 2 Backlog

Move team inboxes to a different workspace

As teams grow on Front sometimes they need to expand from a single workspace into multiple workspaces. That process is extremely difficult and ad hoc.
about 2 years ago in Admin Experience / Workspaces 0 Backlog

Change teammate icon's color

Add ability to change the default icon color of a teammate when they have not added a photo.
over 2 years ago in Admin Experience 4 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
almost 3 years ago in Default channel management 0 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
about 2 years ago in Admin Experience / Resource management permissions 0 Backlog

Share a signature with a teammate Group

Today, an admin can create a signature and make it available on all individual channels. Could we allow admins to share a signature with a teammate Group? This would make it easier to tailor the signature content to attributes of the teammate, suc...
over 2 years ago in Signature management / Teammate Groups 0 Backlog

Only company admins can increase license count

Admins need to grant Workspace admins permission to edit teammate settings, manage access and invite new teammates to Front, so that their team can work autonomously. However, giving them this permission also grants them the ability to add new lic...
over 4 years ago in Increase granularity of admin permissions 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
about 2 years ago in Workspaces 1 Backlog