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Admin Experience

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Notify admins when a new company admin is added

It would be helpful if there would be an option to configure an alert to notify a specific email or all company administrators if anyone was granted company administrator authority.
8 months ago in Admin Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
8 months ago in Admin Experience 0 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
9 months ago in Manage conversation content 0 Backlog

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.
9 months ago in Custom fields 3 Backlog

Bulk edit teammates' availability

Something team leads can use to easily toggle "available / Out of office"
9 months ago in Admins can control more teammate settings / Teammate management 0 Backlog

Allow multiple periods of business hours in a single day

It would be great to be able to split business hours between morning and afternoon times to ensure SLAs and response times don't get impacted by team unavailability during lunch
9 months ago in Admin Experience 0 Backlog

Support SSO JIT user provisioning

No description provided
10 months ago in Login and SSO settings 0 Backlog

Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
10 months ago in Admin Experience 1 Backlog

Optionally invite teammates silently

Make sure admins can set up their instance properly, including teammate configuration, before sending out invitation notification.
10 months ago in Teammate invitation 0 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
10 months ago in Bulk updates 0 Backlog